Privacy Policy

This privacy statement discloses the privacy practices for RandyFox.com ("we", "us", "Website" or "Randy Fox"). Randy Fox has a duty which is to build the trust and confidence of our users in the Internet by endorsing the use of fair information practices. In order to demonstrate our commitment to your privacy, we have agreed to release our information practices to the general public.

Discreet Billing & Shipping

Orders are dispatched in plain brown boxes or padded envelopes with no mention of Randy Fox on the label.

Your credit card statement or PayPal transactions will read "Aceris Inc" or "Aceris Products".

Information Use, Sharing & Collection

Randy Fox is the sole owner of the information that is collected on this Website. The information we collect is used to improve the content of this Website and the quality of our service. Randy Fox collects information from users at a number of different points within this Website. This information is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

• It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
• We transfer information about you if Randy Fox, Aceris Inc or Aceris Pty Ltd is acquired by or merged with another company. In this event, you will be notified before information about you is transferred and becomes subject to a different privacy policy.

Randy Fox uses a third party shipping provider to dispatch orders, and a trustworthy, safe and secure credit card processing company to facilitate billing. These companies do not share, store or retain personally identifiable information for any secondary purposes.

Order Form

Upon ordering from Randy Fox, users must provide contact information such as a name and shipping address, and payment information such as credit card information. This information is used solely for billing and shipping reasons. This information may be used to contact you should a problem arise in relation to your order.

Newsletter Subscription

Users who register to become members or subscribe to our newsletter will, on occasion, receive information on products, special deals, and newsletters. You may easily opt of such mailings via the “unsubscribe” link at the bottom of the mailing or by contacting us via email or contact form in which case you will be removed from all such mailings.

Surveys & Contests

Participation in any surveys or contests is completely voluntary. A user may be requested to provide some information should they choose to participate in a survey or contest. Contact information will be used to inform winners and award prizes. Survey information will be used for the use of monitoring or improving the functionality and satisfaction of the website.

Site Cookies

Cookies are a method used to track a customer in the course of their sales process for statistical and shopping cart reasons. Most modern day sites use them. Randy Fox utilizes cookies to; help remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, compile aggregate data about the site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

Log Files

We use IP addresses to administer the site, analyze trends, identify undesirable activity and gather broad demographic information for collective use. They may be used with other information in the attempt to catch fraudulent or false users of this site, particularly those where stolen credit cards may have been used.

Site Security

All pages where sensitive information is collected are encrypted and protected by the finest encryption software in the industry: SSL (Secure Sockets Layer).

Typical web browsers such as Google Chrome, Mozilla Firefox, Microsoft Internet Explorer and Apple Safari will display a closed lock icon in either the URL bar or the bottom of the browser to indicate that the page you are on is secure.

Employees of Randy Fox only have access to your details that are necessary to perform their particular roles.

Site Links

Links to other websites may exist on Randyfox.com. Randy Fox is not responsible for the privacy practices or policies of these websites and strongly encourages users to read the individual privacy statements of each and every website visited when leaving Randy Fox.

Notification of Changes

Any changes to this policy will be promptly updated on this page.

Our customers and their safety, privacy and satisfaction are always our number one priority, so please do let us know if you have any suggestions at all with regards to our practices, or need any assistance at all.